AC Troubleshoot
Operations
Unit does not turn on
Unit has a delay while turning on
Unit turned off unexpectedly
Unit does not turn off
Unit's operation status is not reflected in-app
Temperature
Unit does not cool the room well
Unit blows cold air when dehumidifying operation starts
Abnormal Sounds
Heating operation stops and sounds are heard
Indoor unit produces noise during operation
Abnormal sounds are produced
Abnormal sounds during filter cleaning
Air filter got stuck and produce noise
Abnormal sound from indoor unit after humidifying operation stops
Filter Cleaning
Unit does not turn on
Unit turned off unexpectedly
Filter cleaning operation does not stop
Abnormal noise is produced
Air filter gets stuck and produce noise
Takes a long time to complete
Others
Unit has a smell
Humidity control error
Water leaks
Lamp indications
Intelligent Eye sensor does not detect people
Flap does not close when operation stops