Intelligent Eye sensor does not detect people

• After the air conditioner starts operating, the sensor performs processing to determine whether people are present or not. This process takes about 2 minutes. Please wait during this time
• The sensor may not detect small children or sleeping people because their movements are small
• A decrease in the sensor’s recognition performance may occur when the room temperature is high
• If the human motion sensor does not detect people, move your hands side to side in a large motion in front of the indoor unit for more than 3 seconds
• Make sure that the human motion sensor is set to ON and check to see if the flap moves to the left and right
• The sensor may not detect people at locations far away from the door unit
• Check if the front panel is installed properly. If the front panel is dislodged from the proper installation position, the detection range of human motion sensor may decrease
• The sensor may not detect people moving forward or away from the indoor unit
• If the front panel is dirty, the sensor may fail to detect. Clean the front panel